SOLUTION-TRAINING

Intermediate Project Management

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Solution Management Ltd provides a broad and integrated range of training courses for organisational development.

SUGGESTED OBJECTIVES AND CONTENT FOR GENERAL SKILLS COURSES

The objectives and course content outlined below are provided for discussion. Either or both can be amended to suit your needs. Content will be developed with the help of the client to enhance the relevance to the client's business. For example, we would seek to include case studies and examples from recent experience. In all cases the proven models and techniques of NLP are interwoven seamlessly to ensure participants get the most from their learning experience. - Download this course list as a pdf file (35kb).

Topic:

Coaching and Mentoring

Course Code:

GS06

Training Objective:

To assist students to identify the best options for building a supportive environment using coaching techniques and mentoring programmes.

Summary of Contents:

The importance of coaching and mentoring;

An assessment of the benefits to your organisation from using coaching techniques and developing a mentoring program;

Defining the types of mentoring relationships and roles;

Common derailers of coaching and mentoring programs;

Effective methods for developing coaching skills among all employees;

Processes for matching mentors and protégés to reflect the organisations culture;

Effective means for initiating mentoring programs;

How to measure the results of a coaching and mentoring initiative.

Est. Training Time:

1 x 2½ hours

Training Method:

A combination of seminar-style delivery, group exercises and games.

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Topic:

Basic Project Management

Course Code:

GS07

Training Objective:

Introduce project management methodology and provide an overview of the broad concepts to enable the management of simple projects and the monitoring of medium sized projects.

Summary of Contents:

Types of projects and their common features;

What leads to a successful project;

The people involved and lines of communication;

Activities that need to be undertaken;

Tools of the trade;

Practical exercise;

Questions and answers

Est. Training Time:

1 x 5 hours

Training Method:

Seminar style presentation with case study examples and a practical exercise.

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Topic:

Intermediate Project Management

Course Code:

GS08

Training Objective:

Building on GS07 to enable sound management of medium sized projects and monitoring of large projects.

Summary of Contents:

Refresher of the basic concepts;

Covering the basics in more depth;

Work breakdown structure;

Cost planning and control;

Monitoring client's projects;

Use of planning tools;

Case studies of medium sized projects;

Team exercise on managing a project;

Analysis of the exercise;

Questions and answers

Est. Training Time:

1 x 1 day

Training Method:

Seminar style presentation with case study examples and a practical exercise.

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Topic:

Interviewing Skills

Course Code:

GS10

Training Objective:

The objective of this program is to assist students to develop the skills necessary to interview and assess potential clients effectively.

Summary of Contents:

Types of interviews;

Creating an interview plan based on knowledge of the potential client and the role of MBSE and it's affiliates;

Develop a pre-planned series of interview questions;

Being an effective listener;

Taking accurate notes;

Making calculated decisions based on facts & information;

Using a more logical & structured interviewing system to assess the suitability of candidates;

Acquiring the various proven interviewing techniques.

Est. Training Time:

1 x ½ day

Training Method:

Seminar style presentation, practical exercises (allowing students to put what has been discussed into practice) followed by Q & A to finish

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Topic:

Making the Most of Meetings

Course Code:

GS11

Training Objective:

To understand the purpose of meetings and how to get the best from them.

Summary of Contents:

The purpose of meetings and minutes;

The role of the Chair and other key roles;

Preparing for a meeting;

Value of attendance, when to accept or decline;

Format and process;

Skills of chairing a meeting;

Conduct and participation of members;

Minutes and actions;

Electronic meetings;

Strategies to resolve deadlocks;

Clarifying decisions and action items;

Post meeting follow-up.

Est. Training Time:

1 x ½ day

Training Method:

Seminar style presentation, Exercise, Q & A

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Topic:

Problem Solving

Course Code:

GS13

Training Objective:

Understanding how to use problem solving techniques to solve management issues.

Summary of Contents:

Typical problems faced;

Overview of techniques available;

Benefits and appropriate use of the techniques;

Case studies;

Work through the problem solving process;

Group exercises;

Discussion;

Work through case examples/set problems in groups of 2/3 (or as class).

Est. Training Time:

1 x 5 hours

Training Method:

Seminar style presentation with case study examples and a practical exercise.

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Topic:

Data Protection Awareness

Course Code:

GS15

Training Objective:

To provide an awareness of the Data Protection Act and the steps necessary to comply with the Act.

Summary of Contents:

History and development;

Who needs to register;

Current requirements for electronic data;

Current requirements for paper data;

Data Controller's responsibilities;

Meeting subject's request for access;

How to record correctly;

Practical advice;

Questions and answers.

Est. Training Time:

1 x ½ day

Training Method:

Seminar style presentation, video case study and practical demonstration followed by Q & A

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Topic:

Working with Diversity

Course Code:

GS16

Training Objective:

Raising awareness of common diversity issues (both in the workforce and with clients), and enabling public sector staff to successfully cope with these.

Summary of Contents:

Areas of diversity;

Case studies;

Recognising the positive side to diversity;

Role playing exercises;

Discussion;

Recommended strategies.

Est. Training Time:

1 x ½ day

Training Method:

Soliciting issues from students, case studies and discussion.

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Topic:

Use of Diagrams

Course Code:

GS17

Training Objective:

Understanding how, and when, to use diagrams appropriately in order to help articulate complex problems on paper.

Summary of Contents:

Highlight the need for clear communication of information;

Highlight the value and benefits of techniques and use of diagrams;

Work through techniques/examples of each;

Relating diagrams to real life problems;

Exercise: Using the scenarios provided, students to apply one of the techniques and present this to the rest of the group for discussion.

Est. Training Time:

1 x ½ day

Training Method:

Seminar style presentation and practical demonstration followed by student exercises and discussion.

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Topic:

Creative Thinking

Course Code:

GS21

Training Objective:

To provide techniques that help people think laterally about situations and find novel and innovative solutions.

Summary of Contents:

Knocking down boundaries;

Overview of techniques;

How does creative thinking help;

Demonstration of techniques;

Defining the real problem;

Interactive session;

Using creative thinking in practice;

Questions and answers.

Est. Training Time:

1 x ½ day

Training Method:

Short seminar presentation followed by interactive sessions based on problems and issues contrived by the students.

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Topic:

Managing Knowledge

Course Code:

GS22

Training Objective:

To understand the value of knowledge, how to protect it and how to control it.

Summary of Contents:

What is Managing Knowledge;

The value of knowledge;

Why it needs protecting;

The electronic dimension;

The human dimension;

Managing the flow of knowledge;

Making use of the knowledge;

Questions and answers.

Est. Training Time:

1 x ½ day

Training Method:

Seminar style presentation and practical demonstration followed by Q & A

Note. We suggest Managing Knowledge is carried out after an evaluation of the organisation's current methods for collecting, controlling, using and communicating information. The course would then be based on the results of the audit and provide practical suggestions for improving the management of knowledge within the organisation.

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Topic:

Train the Trainers

Course Code:

GS23

Training Objective:

To give people within an organisation the confidence and skills to deliver their own training material more effectively.

Summary of Contents:

Developing the course material;

How people learn;

Tailoring the course to the audience;

Planning;

Delivery;

How we communicate;

Hints and Tips;

How to avoid and overcome difficulties;

Questions and answers.

Est. Training Time:

1 x day

Training Method:

Seminar style presentation with exercises and practical demonstration followed by Q & A

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Solution Management also has a 'golf bag' of other courses designed for managers. These include:

Self analysis;
Leadership;
Team roles;
Team dynamics;
Cultures and structures;
Styles of management;
Tools for managers;
Communication;
Problem solving;
Conflict handling;
Managing change;
Performance Appraisals.

Combinations of topics can be put together to form one, two or three day courses. Further details are available on request.

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More Information. Getting more information is free and does not obligate you in any way. To find out more about what we can do for you, please contact us on 01309 672547 or by email at so that we can discuss your requirements.

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